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Bibliographic Details
Main Author: Blenkinsopp, Heather
Format: Recurso educativo Open Access
Language:en
Published: 1994
Subjects:
Online Access:https://eric.ed.gov/?id=EJ489703
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Table of Contents:
  • Communicating across Cultures for Reference Librarians Who Supervise. Blenkinsopp, Heather Communication (Thought Transfer) Communication Skills Cross Cultural Training Cultural Differences Cultural Pluralism Intercultural Communication Labor Force Librarians Library Administration Library Services Listening Skills Reference Services Speech Skills Discussion of multicultural workforces focuses on the need for reference librarians to increase their supervisory communication skills to effectively manage their departments. Topics addressed include cross-cultural communication; values of other cultures; listening skills; and speaking skills. (Contains seven references.) (LRW)