Gespeichert in:
| 1. Verfasser: | |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1994
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ491422 |
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Inhaltsangabe:
- Reference Service and Bounded Rationality: Helping Students with Research. Chu, Felix T. Academic Libraries Decision Making Higher Education Library Services Reference Services Relevance (Information Retrieval) Research Needs User Needs (Information) In university libraries, reference librarians often get ambiguous questions to which they try to give appropriate answers. Because of limitations on resources, time, and mental capability for information processing, the decision-making process involved in answering reference questions becomes bounded by the rationality of these constraints. (Contains 10 references.) (Author/KRN)