Ross, C. S., & Dewdney, P. (1994). Best Practices: An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions.
Chicago Style (17th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Best Practices: An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions. 1994.
MLA (9th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Best Practices: An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions. 1994.
Warning: These citations may not always be 100% accurate.