Gespeichert in:
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1994
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ493350 |
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Inhaltsangabe:
- But Does It Work? Evaluating the Brandeis Reference Model. Herman, Douglas College Libraries Evaluation Higher Education Improvement Librarians Library Planning Library Research Library Standards Models Observation Paraprofessional Personnel Performance Factors Problems Reference Services Referral Staff Development Supervision Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22 references) (KRN)