White, M. D., & Abels, E. G. (1995). Measuring Quality in Special Libraries: Lessons from Service Marketing.
Cita Chicago Style (17a ed.)White, Marilyn Domas, y Eileen G. Abels. Measuring Quality in Special Libraries: Lessons from Service Marketing. 1995.
Cita MLA (9a ed.)White, Marilyn Domas, y Eileen G. Abels. Measuring Quality in Special Libraries: Lessons from Service Marketing. 1995.
Precaución: Estas citas no son 100% exactas.