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Bibliographic Details
Main Authors: Shapiro, Beth J., Long, Kevin Brook
Format: Recurso educativo Open Access
Language:en
Published: 1994
Subjects:
Online Access:https://eric.ed.gov/?id=EJ497983
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Table of Contents:
  • Just Say Yes: Reengineering Library User Services for the 21st Century. Shapiro, Beth J. Long, Kevin Brook Academic Libraries Change Strategies Cooperation Futures (of Society) Higher Education Information Technology Library Development Library Role Library Services Long Range Planning Trend Analysis User Needs (Information) Discusses how reengineering can be applied to user services in libraries; identifies trends affecting library user services operations; and describes the reengineering effort at Rice University (Texas) where services have been transformed through collaboration between the library and computing services. (AEF)