Differentiated Services: A New Reference Model.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Whitson, William L.
Format: Recurso educativo Open Access
Language:en
Published: 1995
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author Whitson, William L.
author_facet Whitson, William L.
Whitson, William L.
collection Education Resources Information Center
contents Differentiated Services: A New Reference Model. Whitson, William L. Information Retrieval Information Skills Library Instruction Library Personnel Library Services Library Standards Models Reference Services Technical Assistance User Needs (Information) Working Hours Examines advantages and disadvantages of the traditional model of undifferentiated service versus an alternative model of differentiated services, which includes directions and general information; technical assistance, "information lookup" for the client, research consultation, and library instruction. Suggests each service should fit staff skills and service hours to user needs and library priorities. (AEF)
format Recurso educativo Open Access
id eric_EJ501745
institution ERIC Institute of Education Sciences
language en
publishDate 1995
record_format eric
spellingShingle Differentiated Services: A New Reference Model.
Whitson, William L.
Information Retrieval
Information Skills
Library Instruction
Library Personnel
Library Services
Library Standards
Models
Reference Services
Technical Assistance
User Needs (Information)
Working Hours
Differentiated Services: A New Reference Model. Whitson, William L. Information Retrieval Information Skills Library Instruction Library Personnel Library Services Library Standards Models Reference Services Technical Assistance User Needs (Information) Working Hours Examines advantages and disadvantages of the traditional model of undifferentiated service versus an alternative model of differentiated services, which includes directions and general information; technical assistance, "information lookup" for the client, research consultation, and library instruction. Suggests each service should fit staff skills and service hours to user needs and library priorities. (AEF)
title Differentiated Services: A New Reference Model.
topic Information Retrieval
Information Skills
Library Instruction
Library Personnel
Library Services
Library Standards
Models
Reference Services
Technical Assistance
User Needs (Information)
Working Hours
url https://eric.ed.gov/?id=EJ501745