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Bibliographic Details
Main Author: Stevens, Norman D.
Format: Recurso educativo Open Access
Language:en
Published: 1995
Subjects:
Online Access:https://eric.ed.gov/?id=EJ501774
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Table of Contents:
  • First-Hand Reflections on the Realities of Reference Service. Stevens, Norman D. Academic Libraries Electronic Text Higher Education Information Sources Librarians Library Education Library Services Personal Narratives Printed Materials Professional Training Reference Services Users (Information) Volunteers Work Environment Work Experience A retired library administrator discusses contemporary reference service based on his experience as a volunteer at the reference desk of an academic library. Narrative includes education; experience; work setting; training; impressions of users; knowledge acquired from fellow reference librarians; and print and electronic resources. (AEF)