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Bibliographic Details
Main Authors: Sheather, Graeme, Nolan, Tony
Format: Recurso educativo Open Access
Language:en
Published: 1995
Subjects:
Online Access:https://eric.ed.gov/?id=EJ505379
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author Sheather, Graeme
Nolan, Tony
author_facet Sheather, Graeme
Nolan, Tony
Sheather, Graeme
Nolan, Tony
collection Education Resources Information Center
contents Solving Reshelving Backlogs in a University Library: A Case Study Using an Interactive Problem-Solving Technique with a TQM Application. Sheather, Graeme Nolan, Tony Academic Libraries Branch Libraries Case Studies Cluster Analysis Foreign Countries Higher Education Library Technical Processes Matrices Problem Solving Total Quality Management Describes the application of the General Purpose Utility Problem-Solving technique that was developed at the University of Technology, Sydney, to the problem experienced by a satellite university campus library where there were periodic shelving backlogs. Highlights include cluster methods, total quality management applications, and the use of matrices and dendograms. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ505379
institution ERIC Institute of Education Sciences
language en
publishDate 1995
record_format eric
spellingShingle Solving Reshelving Backlogs in a University Library: A Case Study Using an Interactive Problem-Solving Technique with a TQM Application.
Sheather, Graeme
Nolan, Tony
Academic Libraries
Branch Libraries
Case Studies
Cluster Analysis
Foreign Countries
Higher Education
Library Technical Processes
Matrices
Problem Solving
Total Quality Management
Solving Reshelving Backlogs in a University Library: A Case Study Using an Interactive Problem-Solving Technique with a TQM Application. Sheather, Graeme Nolan, Tony Academic Libraries Branch Libraries Case Studies Cluster Analysis Foreign Countries Higher Education Library Technical Processes Matrices Problem Solving Total Quality Management Describes the application of the General Purpose Utility Problem-Solving technique that was developed at the University of Technology, Sydney, to the problem experienced by a satellite university campus library where there were periodic shelving backlogs. Highlights include cluster methods, total quality management applications, and the use of matrices and dendograms. (Author/LRW)
title Solving Reshelving Backlogs in a University Library: A Case Study Using an Interactive Problem-Solving Technique with a TQM Application.
topic Academic Libraries
Branch Libraries
Case Studies
Cluster Analysis
Foreign Countries
Higher Education
Library Technical Processes
Matrices
Problem Solving
Total Quality Management
url https://eric.ed.gov/?id=EJ505379