Salvato in:
| Autori principali: | , |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1995
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ505379 |
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Sommario:
- Solving Reshelving Backlogs in a University Library: A Case Study Using an Interactive Problem-Solving Technique with a TQM Application. Sheather, Graeme Nolan, Tony Academic Libraries Branch Libraries Case Studies Cluster Analysis Foreign Countries Higher Education Library Technical Processes Matrices Problem Solving Total Quality Management Describes the application of the General Purpose Utility Problem-Solving technique that was developed at the University of Technology, Sydney, to the problem experienced by a satellite university campus library where there were periodic shelving backlogs. Highlights include cluster methods, total quality management applications, and the use of matrices and dendograms. (Author/LRW)