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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1995
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ507075 |
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Table of Contents:
- Interpersonal Communication with Library Patrons: Physician-Patient Research Models. Radcliff, Carolyn J. Communication Research Individual Characteristics Interaction Process Analysis Interpersonal Communication Librarians Models Physician Patient Relationship User Satisfaction (Information) Users (Information) Verbal Communication Examines interpersonal communication in physician-patient interaction and physician-patient research models; suggests application of these models to librarian-patron interaction. Discusses human characteristics that affect interaction, the need for patient and patron satisfaction and compliance with instructions from interactions, and assumptions and findings made by communication researchers. (JMV)