APA (7th ed.) Citation

Lavin, M. R. (1995). Improving the Quality of Business Reference Service.

Chicago Style (17th ed.) Citation

Lavin, Michael R. Improving the Quality of Business Reference Service. 1995.

MLA (9th ed.) Citation

Lavin, Michael R. Improving the Quality of Business Reference Service. 1995.

Warning: These citations may not always be 100% accurate.