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Focus on Customer Service. Service Management: How to Plan for it Rather Than Hope for It [and] Learning to Say "Yes": A Customer Service Program for Library Staff [and] Maintaining Momentum in a Quality Improvement Process.

Fuente: ERIC Institute of Education Sciences

Enregistré dans:

Détails bibliographiques
Auteurs principaux:	Brewer, Julie, And Others
Format:	Recurso educativo Open Access
Langue:	en
Publié:	1995
Sujets:	Library Administration Library Development Library Personnel Library Planning Library Services Quality Control Strategic Planning User Needs (Information) Work Attitudes
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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