Surfing in Seattle: What Cyber-Patrons Want.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Harvey, Kathy, Horne, Tom
Format: Recurso educativo Open Access
Language:en
Published: 1995
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author Harvey, Kathy
Horne, Tom
author_facet Harvey, Kathy
Horne, Tom
Harvey, Kathy
Horne, Tom
collection Education Resources Information Center
contents Surfing in Seattle: What Cyber-Patrons Want. Harvey, Kathy Horne, Tom Information Retrieval Information Technology Internet Library Instruction Library Personnel Library Services Library Surveys Public Libraries Student Attitudes User Needs (Information) User Satisfaction (Information) Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet service in libraries. (AEF)
format Recurso educativo Open Access
id eric_EJ515051
institution ERIC Institute of Education Sciences
language en
publishDate 1995
record_format eric
spellingShingle Surfing in Seattle: What Cyber-Patrons Want.
Harvey, Kathy
Horne, Tom
Information Retrieval
Information Technology
Internet
Library Instruction
Library Personnel
Library Services
Library Surveys
Public Libraries
Student Attitudes
User Needs (Information)
User Satisfaction (Information)
Surfing in Seattle: What Cyber-Patrons Want. Harvey, Kathy Horne, Tom Information Retrieval Information Technology Internet Library Instruction Library Personnel Library Services Library Surveys Public Libraries Student Attitudes User Needs (Information) User Satisfaction (Information) Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet service in libraries. (AEF)
title Surfing in Seattle: What Cyber-Patrons Want.
topic Information Retrieval
Information Technology
Internet
Library Instruction
Library Personnel
Library Services
Library Surveys
Public Libraries
Student Attitudes
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ515051