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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1995
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ515051 |
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Table of Contents:
- Surfing in Seattle: What Cyber-Patrons Want. Harvey, Kathy Horne, Tom Information Retrieval Information Technology Internet Library Instruction Library Personnel Library Services Library Surveys Public Libraries Student Attitudes User Needs (Information) User Satisfaction (Information) Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet service in libraries. (AEF)