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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1995
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ515142 |
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Table of Contents:
- Reducing Stressful Aspects of Information Technology in Public Services. Quinn, Brian Communication (Thought Transfer) Computer Anxiety Computer Interfaces Computer Selection Computer Software Selection Computer System Design Human Factors Engineering Information Technology Library Personnel Library Planning Library Public Services Program Implementation Stress Management Users (Information) Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface, and involving staff and patrons in system design. Contains 61 references. (Author/LRW)