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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1996
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ516612 |
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Table of Contents:
- Evaluating Documents Reference Service and the Implications for Improvement. Parker, June D. Access to Information Cataloging Depository Libraries Evaluation Methods Government Publications Information Retrieval Library Personnel Library Technical Processes Reference Services Success Time on Task Use Studies Presents an evaluation of reference services and government document use at East Carolina University (North Carolina) library. Factors that most affect retrieval success include cataloging and technical problems, the amount of time spent in searching, and staff knowledge. (Author/AEF)