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Main Authors:	Seay, Thomas, And Others
Format:	Recurso educativo Open Access
Language:	en
Published:	1996
Subjects:	Academic Libraries Higher Education Improvement Programs Library Public Services Library Role Measurement Techniques Quality Control Questionnaires Tables (Data) Total Quality Management User Satisfaction (Information) Users (Information)
Online Access:	https://eric.ed.gov/?id=EJ520150
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