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Measuring and Improving the Quality of Public Services: A Hybrid Approach.

Fuente: ERIC Institute of Education Sciences

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Dettagli Bibliografici
Autori principali:	Seay, Thomas, And Others
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	1996
Soggetti:	Academic Libraries Higher Education Improvement Programs Library Public Services Library Role Measurement Techniques Quality Control Questionnaires Tables (Data) Total Quality Management User Satisfaction (Information) Users (Information)
Accesso online:	Acceder al recurso
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

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