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Bibliographic Details
Main Author: Pritchard, Sarah M.
Format: Recurso educativo Open Access
Language:en
Published: 1996
Subjects:
Online Access:https://eric.ed.gov/?id=EJ520155
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Table of Contents:
  • Determining Quality in Academic Libraries. Pritchard, Sarah M. Academic Libraries Accreditation (Institutions) Evaluation Methods Futures (of Society) Higher Education Instructional Effectiveness Library Services Measurement Techniques Models Organizational Effectiveness Research Needs Total Quality Management User Needs (Information) Summarizes attempts to define and measure quality and effectiveness in academic libraries, from traditional evaluative studies to Total Quality Management and new research on user-defined criteria. Topics include models of organizational evaluation; measures of library service; academic libraries and higher education effectiveness, including accreditation; and directions for future research and policy. Contains 72 references. (Author/LRW)