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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1996
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ520156 |
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Table of Contents:
- Where Is the Xerox Corporation of the LIS Sector? Gilchrist, Alan Brockman, John Administration Foreign Countries Information Science Library Science Models Organizational Change Total Quality Management Discusses barriers to the implementation of quality management in the library and information science sector in Europe. Topics include Total Quality Management and other business experiences, an information quality infrastructure, supplier/customer relations, customer satisfaction, and a European Quality Model. (LRW)