APA (7th ed.) Citation

Spang, L. (1996). A Staff-Generated Cross-Training Plan for Academic Reference Librarians: The TQM Approach at Wayne State University Libraries.

Chicago Style (17th ed.) Citation

Spang, Lothar. A Staff-Generated Cross-Training Plan for Academic Reference Librarians: The TQM Approach at Wayne State University Libraries. 1996.

MLA (9th ed.) Citation

Spang, Lothar. A Staff-Generated Cross-Training Plan for Academic Reference Librarians: The TQM Approach at Wayne State University Libraries. 1996.

Warning: These citations may not always be 100% accurate.