Radford, M. L. (1996). Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
Chicago Style (17th ed.) CitationRadford, Marie L. Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. 1996.
MLA (9th ed.) CitationRadford, Marie L. Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. 1996.
Warning: These citations may not always be 100% accurate.