APA (7th ed.) Citation

Radford, M. L. (1996). Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.

Chicago Style (17th ed.) Citation

Radford, Marie L. Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. 1996.

MLA (9th ed.) Citation

Radford, Marie L. Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. 1996.

Warning: These citations may not always be 100% accurate.