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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1996
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ523208 |
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| _version_ | 1867181194906435585 |
|---|---|
| author | Radford, Marie L. |
| author_facet | Radford, Marie L. Radford, Marie L. |
| collection | Education Resources Information Center |
| contents | Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. Radford, Marie L. Academic Libraries Communication (Thought Transfer) Higher Education Interpersonal Communication Interviews Librarians Reference Services Users (Information) Librarians and library users were interviewed about their perceptions of actual reference encounters in academic libraries. Results demonstrate that a communication-centered approach to reference encounters provides rich insights into the interpersonal dynamics between librarians and users. An appendix presents some interview responses. (JMV) |
| format | Recurso educativo Open Access |
| id | eric_EJ523208 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1996 |
| record_format | eric |
| spellingShingle | Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. Radford, Marie L. Academic Libraries Communication (Thought Transfer) Higher Education Interpersonal Communication Interviews Librarians Reference Services Users (Information) Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. Radford, Marie L. Academic Libraries Communication (Thought Transfer) Higher Education Interpersonal Communication Interviews Librarians Reference Services Users (Information) Librarians and library users were interviewed about their perceptions of actual reference encounters in academic libraries. Results demonstrate that a communication-centered approach to reference encounters provides rich insights into the interpersonal dynamics between librarians and users. An appendix presents some interview responses. (JMV) |
| title | Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents. |
| topic | Academic Libraries Communication (Thought Transfer) Higher Education Interpersonal Communication Interviews Librarians Reference Services Users (Information) |
| url | https://eric.ed.gov/?id=EJ523208 |