Saying What We Will Do, and Doing What We Say: Implementing a Customer Service Plan.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Wehmeyer, Susan, And Others
Format:	Recurso educativo Open Access
Language:	en
Published:	1996
Subjects:	Academic Libraries Higher Education Improvement Programs Library Policy Library Services Library Standards Policy Formation Program Development Program Implementation Theory Practice Relationship User Satisfaction (Information) Users (Information)
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ526294