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Bibliographic Details
Main Author: Johannsen, Carl Gustav
Format: Recurso educativo Open Access
Language:en
Published: 1996
Subjects:
Online Access:https://eric.ed.gov/?id=EJ526300
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author Johannsen, Carl Gustav
author_facet Johannsen, Carl Gustav
Johannsen, Carl Gustav
collection Education Resources Information Center
contents Strategic Issues in Quality Management: 1. Theoretical Considerations. Johannsen, Carl Gustav Foreign Countries Library Administration Strategic Planning Total Quality Management Examines the relationship between strategic management and quality management concepts in a library and information services setting. Conceptual frameworks are presented and a new strategic quality management framework, inspired by the Japanese policy deployment approach, is developed that also discusses total quality management. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ526300
institution ERIC Institute of Education Sciences
language en
publishDate 1996
record_format eric
spellingShingle Strategic Issues in Quality Management: 1. Theoretical Considerations.
Johannsen, Carl Gustav
Foreign Countries
Library Administration
Strategic Planning
Total Quality Management
Strategic Issues in Quality Management: 1. Theoretical Considerations. Johannsen, Carl Gustav Foreign Countries Library Administration Strategic Planning Total Quality Management Examines the relationship between strategic management and quality management concepts in a library and information services setting. Conceptual frameworks are presented and a new strategic quality management framework, inspired by the Japanese policy deployment approach, is developed that also discusses total quality management. (Author/LRW)
title Strategic Issues in Quality Management: 1. Theoretical Considerations.
topic Foreign Countries
Library Administration
Strategic Planning
Total Quality Management
url https://eric.ed.gov/?id=EJ526300