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Bibliographic Details
Main Author: Forrest, Charles
Format: Recurso educativo Open Access
Language:en
Published: 1995
Subjects:
Online Access:https://eric.ed.gov/?id=EJ529654
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Table of Contents:
  • Talking in the Library: Channels of Communication for Library Staff. Forrest, Charles Comprehension Electronic Mail Facsimile Transmission Information Transfer Interpersonal Communication Organizational Communication Verbal Communication Asserts that effective communication is vital to the success of library operations and presents a communications model where various channels of communication are rated based upon immediacy, fullness, and verifiability. Channels include face-to-face communication, telephone, voice mail, telefacsimile, electronic mail, and written word. Choosing a channel should be based upon intended goals of the transmitted message. (LAM)