Saved in:
| Main Author: | Kong, Leslie M. |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1996
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ529655 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Trends Affecting the Roles of Reference Librarians.
by: Dawson, Alma, et al.
Published: (1996)
by: Dawson, Alma, et al.
Published: (1996)
Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
by: Radford, Marie L.
Published: (1996)
by: Radford, Marie L.
Published: (1996)
Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.
by: Quinn, Brian
Published: (1994)
by: Quinn, Brian
Published: (1994)
Online Searching in the Reference Room.
by: Bonta, Bruce D.
Published: (1983)
by: Bonta, Bruce D.
Published: (1983)
Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
by: Michell, Gillian, et al.
Published: (1987)
by: Michell, Gillian, et al.
Published: (1987)
Communication Skills and Strategies for Teacher-Librarians.
by: Howlett, Barbara
Published: (1983)
by: Howlett, Barbara
Published: (1983)
Core Knowledge and Specialized Skills in Academic Libraries
by: Saunders, Laura
Published: (2020)
by: Saunders, Laura
Published: (2020)
Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction
by: Saunders, Laura
Published: (2012)
by: Saunders, Laura
Published: (2012)
Search Analysts as Successful Reference Librarians.
by: Hammer, Mary M.
Published: (1981)
by: Hammer, Mary M.
Published: (1981)
Mapping Your Digital Community in Five Steps
by: Huwe, Terence K.
Published: (2010)
by: Huwe, Terence K.
Published: (2010)
Reflections on What Happens When Librarians Become Teachers.
by: Donnelly, Kimberley
Published: (2000)
by: Donnelly, Kimberley
Published: (2000)
The Social Context of Reference Work: Assessing the Effects of Gender and Communication Skill on Observers' Judgments of Competence.
by: Harris, Roma M., et al.
Published: (1986)
by: Harris, Roma M., et al.
Published: (1986)
Librarians in Transition: Scholarly Communication Support as a Developing Core Competency
by: Brantley, Steve, et al.
Published: (2017)
by: Brantley, Steve, et al.
Published: (2017)
The Role of an Academic Librarian in the Information Age.
by: Holladay, Janice W.
Published: (1982)
by: Holladay, Janice W.
Published: (1982)
Factors That Influence Reference Success: What Makes Questioners Willing to Return?
by: Durrance, Joan C.
Published: (1995)
by: Durrance, Joan C.
Published: (1995)
Using Active Listening to Deal with Patron Problems.
by: Smith, Nathan M., et al.
Published: (1991)
by: Smith, Nathan M., et al.
Published: (1991)
Question Clarification in the Reference Encounter.
by: Cummins, Thompson R.
Published: (1984)
by: Cummins, Thompson R.
Published: (1984)
Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983)
by: Markham, Marilyn J., et al.
Published: (1983)
Select Bibliography and Overview of Bunge's Publications Related to the Reference Environment.
by: Watstein, Sarah B.
Published: (1999)
by: Watstein, Sarah B.
Published: (1999)
It Is Not Just about the Schedule: Key Factors in Effective Reference Desk Scheduling and Management
by: Sciammarella, Susan, et al.
Published: (2008)
by: Sciammarella, Susan, et al.
Published: (2008)
Updating Library Reference Services through Training for Interpersonal Competence
by: Holland, Barron
Published: (1978)
by: Holland, Barron
Published: (1978)
Staff Development and In-Service Training in Academic Libraries: Planning, Implementation, and Evaluation for the MSU Libraries. Final Report.
by: Evans, John E., et al.
Published: (1991)
by: Evans, John E., et al.
Published: (1991)
Immediacy: A Study of Communication Effect on the Reference Process
by: Gothberg, Helen
Published: (1976)
by: Gothberg, Helen
Published: (1976)
Reference Service: A Field with a View.
by: McCann, Linda, et al.
Published: (1999)
by: McCann, Linda, et al.
Published: (1999)
Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users.
by: Rieh, Soo Young
Published: (1999)
by: Rieh, Soo Young
Published: (1999)
Teaching the Reference Interview
by: Jennerich, Edward J., et al.
Published: (1976)
by: Jennerich, Edward J., et al.
Published: (1976)
Factors Influencing Competence and Performance of Reference Librarians in Academic Libraries in Nigeria.
by: Omoniyi, Joseph O.
Published: (2002)
by: Omoniyi, Joseph O.
Published: (2002)
Discussing the Issues: A Report on the 2013 Ivies + Access Services Symposium
by: Wilson, Andrew M.
Published: (2014)
by: Wilson, Andrew M.
Published: (2014)
Reference and the Bottom Line in the City of Industry.
by: McDermott, Irene E.
Published: (1998)
by: McDermott, Irene E.
Published: (1998)
Type and Level of Position in Academic Libraries Related to Communication Behavior.
by: Xu, Hong
Published: (1996)
by: Xu, Hong
Published: (1996)
Conversation, a New Paradigm for Librarianship?
by: Bechtel, Joan M.
Published: (1986)
by: Bechtel, Joan M.
Published: (1986)
Perspectives on Quality of Reference Service in an Academic Library: A Qualitative Study.
by: Mendelsohn, Jennifer
Published: (1997)
by: Mendelsohn, Jennifer
Published: (1997)
Competencies for Librarians Serving Children in Public Libraries. Revised Edition.
Published: (2001)
Published: (2001)
The Value of Chat Reference Services: A Pilot Study
by: Jacoby, JoAnn, et al.
Published: (2016)
by: Jacoby, JoAnn, et al.
Published: (2016)
Requisite Information and Communication Technology Skills and Knowledge for Fostering Embedded Librarianship Practices in Tanzania
by: Carren Mushi, et al.
Published: (2024)
by: Carren Mushi, et al.
Published: (2024)
Customer Service Training for Public Services Staff at Temple University's Central Library System.
by: Arthur, Gwen
Published: (1990)
by: Arthur, Gwen
Published: (1990)
The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
by: Crouch, Wayne W.
Published: (1979)
by: Crouch, Wayne W.
Published: (1979)
Reshaping Perspectives on Flexible Work: The Impact of COVID-19 on Academic Library Management
by: Hosoi, Mihoko, et al.
Published: (2021)
by: Hosoi, Mihoko, et al.
Published: (2021)
Information, Imagination, and the High School Library.
by: Likness, Craig S., et al.
Published: (1979)
by: Likness, Craig S., et al.
Published: (1979)
Reference Communication: Commonalities in the Worlds of Medicine and Librarianship.
by: Naismith, Rachael
Published: (1996)
by: Naismith, Rachael
Published: (1996)
Similar Items
-
Trends Affecting the Roles of Reference Librarians.
by: Dawson, Alma, et al.
Published: (1996) -
Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
by: Radford, Marie L.
Published: (1996) -
Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.
by: Quinn, Brian
Published: (1994) -
Online Searching in the Reference Room.
by: Bonta, Bruce D.
Published: (1983) -
Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
by: Michell, Gillian, et al.
Published: (1987)