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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1996
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ530985 |
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Table of Contents:
- Gave 'Em What They Wanted. Pearl, Nancy Fees Interviews Librarians Library Administrators Library Collection Development Library Directors Library Material Selection Library Personnel Library Policy Library Services Public Libraries Reading Interests User Needs (Information) User Satisfaction (Information) Youth From 1963 to 1996, Director Charlie Robinson and Deputy Director Jean-Barry Molz led the Baltimore County Public Library, a system known for customer orientation, a philosophy of collection development heavily emphasizing best sellers, centralized materials selection, interchangeable adult and children's staff, and service fees. Upon retirement, they discuss some of their controversial ideas. (PEN)