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Bibliographic Details
Main Author: Kramer, Eileen H.
Format: Recurso educativo Open Access
Language:en
Published: 1996
Subjects:
Online Access:https://eric.ed.gov/?id=EJ531035
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Table of Contents:
  • Why Roving Reference: A Case Study in a Small Academic Library. Kramer, Eileen H. Academic Libraries Case Studies Higher Education Librarians Online Searching Reference Services Search Strategies User Needs (Information) Research at a library at Utica College (New York) revealed that "roving" reference librarians provided more sophisticated and thorough service than "stationary" ones, improving student search strategies and prompting twice as much work with electronic resources as conventional service. Roving also boosted librarian-client interaction by 13.6%. Consequently, plans for restructuring reference should make provisions for roving. (PEN)