:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Authors:	Niyonsenga, Theophile, Bizimana, Bernard
Format:	Recurso educativo Open Access
Language:	en
Published:	1996
Subjects:	Academic Libraries Correlation Evaluation Methods Factor Analysis Higher Education Library Research Library Services Measurement Techniques Questionnaires Tables (Data) Use Studies User Satisfaction (Information)
Online Access:	https://eric.ed.gov/?id=EJ532938
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001)

A Study of the College of Pharmacy Library Concerning Facilities, Services and User Satisfaction.
by: Parkin, Derral
Published: (1979)

Development and Testing of a Reference Transaction Assessment Instrument.
by: Murfin, Marjorie E., et al.
Published: (1987)

Measuring and Improving the Quality of Public Services: A Hybrid Approach.
by: Seay, Thomas, et al.
Published: (1996)

User Satisfaction with Library Service--A Measure of Public Library Performance?
by: D'Elia, George, et al.
Published: (1983)

Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2000)

Service Quality: A Concept not Fully Explored.
by: Hernon, Peter, et al.
Published: (2001)

User Surveys and Evaluation of Library Services. SPEC Kit #71.
Published: (1981)

Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
by: Harless, David W., et al.
Published: (1999)

Academic Library Performance Measures and Undergraduates' Library Use and Educational Outcomes.
by: Whitmire, Ethelene
Published: (2002)

Determining User Preferences for Information Services.
by: Halperin, Michael
Published: (1981)

Closed Again? The Dilemma of the Small Public Library.
by: Elieson, Victoria, et al.
Published: (1992)

Assessment Design for Academic Libraries: Measuring Patron and Employee Satisfaction with Services and Operations.
by: Littlejohn, Nancy, et al.
Published: (1994)

Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2001)

Changing the Concept and Measure of Service Quality in Academic Libraries.
by: Nitecki, Danuta A.
Published: (1996)

Comparative Measurement of Book Availability in Academic Libraries.
by: Rehman, Sajjad Ur, et al.
Published: (1993)

Changes in Facilities and Services and Their Effect on User Attitudes.
by: Weaver-Meyers, Pat, et al.
Published: (1984)

Service Quality: An Unobtrusive Investigation of Interlibrary Loan in Large Public Libraries in Canada.
by: Hebert, Francoise
Published: (1994)

User Studies in ARL Libraries. SPEC Kit 101.
by: Foster, Jocelyn
Published: (1984)

User Satisfaction at the Columbus College of Art & Design: A Measure of Library Effectiveness.
by: Strautz, Elizabeth
Published: (1992)

Access and Performance Measures in Research Libraries.
by: Shapiro, Beth J.
Published: (1991)

Start a New Fire: Measuring the Value of Academic Libraries in Undergraduate Learning
by: Menchaca, Frank
Published: (2014)

Survey of Library Use, 1983/84.
Published: (1984)

The Smallest Academic Libraries in the United States and Electronic Technology.
by: Burkhardt, Joanna M.
Published: (1997)

The Measurement of Reference and Information Services.
by: Kesselman, Martin, et al.
Published: (1987)

The Bottom Line: Performance Measurement in a Corporate Library.
by: McAllister, Moyra
Published: (2000)

Faculty Use of Document Delivery Services: The Results of a Survey.
by: D'Elia, George, et al.
Published: (1986)

Measuring Collections Use at Virginia Tech.
by: Metz, Paul, et al.
Published: (1988)

A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000)

Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.
by: Kantor, Paul B., et al.
Published: (1995)

Perspectives on User Satisfaction Surveys.
by: Cullen, Rowena
Published: (2001)

Materials Availability in Small Libraries: A Survey Handbook. Occasional Paper Number 149.
by: Wiemers, Eugene, Jr.
Published: (1981)

The In-House Use of Materials in a Veterinary Medicine Library.
by: Goldhor, Herbert, et al.
Published: (1987)

End User Satisfaction: A User Study of the CD-ROM Databases at Kent State University.
by: Balraj, Leela E.
Published: (1994)

A Conjoint Analysis of Reference Services in Academic Libraries.
by: Crawford, Gregory A.
Published: (1994)

From Input and Output Measures to Quality and Outcome Measures, or, from the User in the Life of the Library to the Library in the Life of the User.
by: Kyrillidou, Martha
Published: (2002)

User Surveys in College Libraries. Clip Note #23.
by: Adams, Mignon S., Comp., et al.
Published: (1995)

Media Center Program Evaluation Document for Iowa Area Education Agencies.
by: Loertscher, David, et al.
Published: (1979)

Online Bibliographic Retrieval Services in Various Australian Tertiary Institutions: Trends in the Scope and Nature of Online Searching and an Evaluation of Patron Satisfaction. ANU Library Occasional Paper Number 2.
by: Wood, Fiona
Published: (1981)

Book Availability: Academic Library Assessment.
by: Mitchell, Eugene S., et al.
Published: (1994)