D'Elia, G., & Rodger, E. J. (1996). Customer Satisfaction with Public Libraries.
Chicago Style (17th ed.) CitationD'Elia, George, and Eleanor Jo Rodger. Customer Satisfaction with Public Libraries. 1996.
MLA (9th ed.) CitationD'Elia, George, and Eleanor Jo Rodger. Customer Satisfaction with Public Libraries. 1996.
Warning: These citations may not always be 100% accurate.