Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1996
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ536221 |
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Sommario:
- Framing Reference Encounters. Chu, Felix T. Human Resources Individual Needs Library Services Motivation Political Issues Reference Services Resource Allocation Presents four frames to help understand library reference encounters, including the structural frame that uses rationality to establish procedures; the human resource frame, based on the satisfaction of needs in motivating people; the political frame that addresses allocation of resources; and the symbolic frame that assigns meaning to work. (Author/LRW)