How Much Are Customers Willing To Pay for Interlibrary Loan Service?

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Murphy, Molly, Lin, Yang
Format: Recurso educativo Open Access
Language:en
Published: 1996
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author Murphy, Molly
Lin, Yang
author_facet Murphy, Molly
Lin, Yang
Murphy, Molly
Lin, Yang
collection Education Resources Information Center
contents How Much Are Customers Willing To Pay for Interlibrary Loan Service? Murphy, Molly Lin, Yang Costs Data Analysis Fees Financial Support Higher Education Interlibrary Loans Library Expenditures Library Funding Library Materials Library Policy Library Services User Needs (Information) An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were used. (Author/AEF)
format Recurso educativo Open Access
id eric_EJ539663
institution ERIC Institute of Education Sciences
language en
publishDate 1996
record_format eric
spellingShingle How Much Are Customers Willing To Pay for Interlibrary Loan Service?
Murphy, Molly
Lin, Yang
Costs
Data Analysis
Fees
Financial Support
Higher Education
Interlibrary Loans
Library Expenditures
Library Funding
Library Materials
Library Policy
Library Services
User Needs (Information)
How Much Are Customers Willing To Pay for Interlibrary Loan Service? Murphy, Molly Lin, Yang Costs Data Analysis Fees Financial Support Higher Education Interlibrary Loans Library Expenditures Library Funding Library Materials Library Policy Library Services User Needs (Information) An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were used. (Author/AEF)
title How Much Are Customers Willing To Pay for Interlibrary Loan Service?
topic Costs
Data Analysis
Fees
Financial Support
Higher Education
Interlibrary Loans
Library Expenditures
Library Funding
Library Materials
Library Policy
Library Services
User Needs (Information)
url https://eric.ed.gov/?id=EJ539663