Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Tygett, Mary, And Others
Format: Recurso educativo Open Access
Language:en
Published: 1996
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author Tygett, Mary
And Others
author_facet Tygett, Mary
And Others
Tygett, Mary
And Others
collection Education Resources Information Center
contents Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation. Tygett, Mary And Others Focus Groups Higher Education Institutional Evaluation Library Instruction Library Skills Reference Services Undergraduate Students User Satisfaction (Information) Senior marketing research students conducted an unobtrusive survey of reference services at Central Missouri State University, and found 74% of reference transactions rated satisfactory or very satisfactory. Focus groups suggested including library information in freshman orientation packets, providing reference help during the day, and requiring a library skills course. They faulted faculty for not knowing the library and its services. (PEN)
format Recurso educativo Open Access
id eric_EJ539772
institution ERIC Institute of Education Sciences
language en
publishDate 1996
record_format eric
spellingShingle Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation.
Tygett, Mary
And Others
Focus Groups
Higher Education
Institutional Evaluation
Library Instruction
Library Skills
Reference Services
Undergraduate Students
User Satisfaction (Information)
Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation. Tygett, Mary And Others Focus Groups Higher Education Institutional Evaluation Library Instruction Library Skills Reference Services Undergraduate Students User Satisfaction (Information) Senior marketing research students conducted an unobtrusive survey of reference services at Central Missouri State University, and found 74% of reference transactions rated satisfactory or very satisfactory. Focus groups suggested including library information in freshman orientation packets, providing reference help during the day, and requiring a library skills course. They faulted faculty for not knowing the library and its services. (PEN)
title Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation.
topic Focus Groups
Higher Education
Institutional Evaluation
Library Instruction
Library Skills
Reference Services
Undergraduate Students
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ539772