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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1997
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ544833 |
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Table of Contents:
- The Shape of Services To Come: Values-Based Reference Service for the Largely Digital Library. Ferguson, Chris D. Bunge, Charles A. Academic Libraries Computer Networks Electronic Libraries Futures (of Society) Higher Education Holistic Approach Intellectual Freedom Library Networks Library Role Library Services Reference Services Technology Integration User Needs (Information) Argues that while academic libraries should integrate technology, maintain holistic computing environments, deliver core services through networks, make technology work for everyone not just the technologically adroit, and collaborate across administrative lines, reference services should retain traditional values such as equity of access, personal service, and services tailored to individual needs. (PEN)