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Using Public Library Reference Collections and Staff.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	Childers, Thomas A.
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Ethnic Studies Information Retrieval Information Seeking Library Collections Library Personnel Library Services Problems Public Libraries Reference Services Search Strategies Use Studies User Needs (Information) User Satisfaction (Information)
Online Access:	Acceder al recurso
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_version_	1867180584406614016
author	Childers, Thomas A.
author_facet	Childers, Thomas A. Childers, Thomas A.
collection	Education Resources Information Center
contents	Using Public Library Reference Collections and Staff. Childers, Thomas A. Ethnic Studies Information Retrieval Information Seeking Library Collections Library Personnel Library Services Problems Public Libraries Reference Services Search Strategies Use Studies User Needs (Information) User Satisfaction (Information) Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the reference collection, service problems, and possible improvements through additional staff help. (AEF)
format	Recurso educativo Open Access
id	eric_EJ546251
institution	ERIC Institute of Education Sciences
language	en
publishDate	1997
record_format	eric
spellingShingle	Using Public Library Reference Collections and Staff. Childers, Thomas A. Ethnic Studies Information Retrieval Information Seeking Library Collections Library Personnel Library Services Problems Public Libraries Reference Services Search Strategies Use Studies User Needs (Information) User Satisfaction (Information) Using Public Library Reference Collections and Staff. Childers, Thomas A. Ethnic Studies Information Retrieval Information Seeking Library Collections Library Personnel Library Services Problems Public Libraries Reference Services Search Strategies Use Studies User Needs (Information) User Satisfaction (Information) Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the reference collection, service problems, and possible improvements through additional staff help. (AEF)
title	Using Public Library Reference Collections and Staff.
topic	Ethnic Studies Information Retrieval Information Seeking Library Collections Library Personnel Library Services Problems Public Libraries Reference Services Search Strategies Use Studies User Needs (Information) User Satisfaction (Information)
url	https://eric.ed.gov/?id=EJ546251