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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1997
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ547867 |
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Table of Contents:
- Benchmarking Academic Libraries: An Australian Case Study. Robertson, Margaret Trahn, Isabella Academic Libraries Benchmarking Cataloging Change Strategies Comparative Analysis Document Delivery Foreign Countries Higher Education Library Acquisition Library Services Measurement Techniques Research Libraries Discusses experiences and outcomes of benchmarking at the Queensland University of Technology (Australia) library that compared acquisitions, cataloging, document delivery, and research support services with those of the University of New South Wales. Highlights include results as a catalyst for change, and the use of common output and performance measures. (Author/LRW)