APA (7th ed.) Citation

St. Clair, G. (1997). Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection.

Chicago Style (17th ed.) Citation

St. Clair, Guy. Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection. 1997.

MLA (9th ed.) Citation

St. Clair, Guy. Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection. 1997.

Warning: These citations may not always be 100% accurate.