St. Clair, G. (1997). Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection.
Chicago Style (17th ed.) CitationSt. Clair, Guy. Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection. 1997.
MLA (9th ed.) CitationSt. Clair, Guy. Exceptional Information Delivery: Use the TQM-QIM-SLA Competencies Connection. 1997.
Warning: These citations may not always be 100% accurate.