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Bibliographic Details
Main Author: Gohlke, Annette
Format: Recurso educativo Open Access
Language:en
Published: 1997
Subjects:
Online Access:https://eric.ed.gov/?id=EJ550760
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author Gohlke, Annette
author_facet Gohlke, Annette
Gohlke, Annette
collection Education Resources Information Center
contents Benchmark for Strategic Performance Improvement. Gohlke, Annette Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) Explains benchmarking, a total quality management tool used to measure and compare the work processes in a library with those in other libraries to increase library performance. Topics include the main groups of upper management, clients, and staff; critical success factors for each group; and benefits of benchmarking. (Author/LRW)
format Recurso educativo Open Access
id eric_EJ550760
institution ERIC Institute of Education Sciences
language en
publishDate 1997
record_format eric
spellingShingle Benchmark for Strategic Performance Improvement.
Gohlke, Annette
Benchmarking
Comparative Analysis
Library Administration
Library Personnel
Measurement Techniques
Performance Factors
Success
Total Quality Management
Users (Information)
Benchmark for Strategic Performance Improvement. Gohlke, Annette Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) Explains benchmarking, a total quality management tool used to measure and compare the work processes in a library with those in other libraries to increase library performance. Topics include the main groups of upper management, clients, and staff; critical success factors for each group; and benefits of benchmarking. (Author/LRW)
title Benchmark for Strategic Performance Improvement.
topic Benchmarking
Comparative Analysis
Library Administration
Library Personnel
Measurement Techniques
Performance Factors
Success
Total Quality Management
Users (Information)
url https://eric.ed.gov/?id=EJ550760