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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1997
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ550760 |
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| _version_ | 1867180746610835456 |
|---|---|
| author | Gohlke, Annette |
| author_facet | Gohlke, Annette Gohlke, Annette |
| collection | Education Resources Information Center |
| contents | Benchmark for Strategic Performance Improvement. Gohlke, Annette Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) Explains benchmarking, a total quality management tool used to measure and compare the work processes in a library with those in other libraries to increase library performance. Topics include the main groups of upper management, clients, and staff; critical success factors for each group; and benefits of benchmarking. (Author/LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ550760 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1997 |
| record_format | eric |
| spellingShingle | Benchmark for Strategic Performance Improvement. Gohlke, Annette Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) Benchmark for Strategic Performance Improvement. Gohlke, Annette Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) Explains benchmarking, a total quality management tool used to measure and compare the work processes in a library with those in other libraries to increase library performance. Topics include the main groups of upper management, clients, and staff; critical success factors for each group; and benefits of benchmarking. (Author/LRW) |
| title | Benchmark for Strategic Performance Improvement. |
| topic | Benchmarking Comparative Analysis Library Administration Library Personnel Measurement Techniques Performance Factors Success Total Quality Management Users (Information) |
| url | https://eric.ed.gov/?id=EJ550760 |