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Measuring Service Quality: From Theory into Practice.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	Calvert, Philip J.
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Academic Libraries Evaluation Methods Foreign Countries Higher Education Individual Needs Library Administration Library Research Library Services User Satisfaction (Information)
Online Access:	Acceder al recurso
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