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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1997
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ552643 |
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Table of Contents:
- Document Delivery: Evaluating the Options. Ward, Suzanne M. Access to Information Copyrights Costs Criteria Document Delivery Evaluation Needs Interlibrary Loans Library Services User Needs (Information) Vendors Discusses options available to libraries for document delivery. Topics include users' needs; cost; copyright compliance; traditional interlibrary loan; types of suppliers; selection criteria, including customer service; new developments in interlibrary loan, including outsourcing arrangements; and the need to evaluate suppliers. (LRW)