Finding the ILL Load Balance: Quality and Quantity in the 1990's.
Fuente:
ERIC Institute of Education Sciences
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| Hauptverfasser: | , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1997
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| _version_ | 1867181027228647424 |
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| author | Harer, John B. Robbins, Rachel |
| author_facet | Harer, John B. Robbins, Rachel Harer, John B. Robbins, Rachel |
| collection | Education Resources Information Center |
| contents | Finding the ILL Load Balance: Quality and Quantity in the 1990's. Harer, John B. Robbins, Rachel Interlibrary Loans Libraries Library Administration Library Circulation Models Shared Library Resources Total Quality Management User Satisfaction (Information) The desire for load leveling in interlibrary loans arises from a concern for fairness most often expressed by net lending institutions, libraries that lend more than they borrow. This article examines interlibrary loans; strategies for load leveling; and "best lending partner," a total quality management model for load leveling. (PEN) |
| format | Recurso educativo Open Access |
| id | eric_EJ554260 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1997 |
| record_format | eric |
| spellingShingle | Finding the ILL Load Balance: Quality and Quantity in the 1990's. Harer, John B. Robbins, Rachel Interlibrary Loans Libraries Library Administration Library Circulation Models Shared Library Resources Total Quality Management User Satisfaction (Information) Finding the ILL Load Balance: Quality and Quantity in the 1990's. Harer, John B. Robbins, Rachel Interlibrary Loans Libraries Library Administration Library Circulation Models Shared Library Resources Total Quality Management User Satisfaction (Information) The desire for load leveling in interlibrary loans arises from a concern for fairness most often expressed by net lending institutions, libraries that lend more than they borrow. This article examines interlibrary loans; strategies for load leveling; and "best lending partner," a total quality management model for load leveling. (PEN) |
| title | Finding the ILL Load Balance: Quality and Quantity in the 1990's. |
| topic | Interlibrary Loans Libraries Library Administration Library Circulation Models Shared Library Resources Total Quality Management User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ554260 |