Coutts, B. E., & Hoffert, B. (1997). The Reference Revolution: Wired for the '90s [and] New Customers, New Approaches.
Chicago Style (17th ed.) CitationCoutts, Brian E., and Barbara Hoffert. The Reference Revolution: Wired for the '90s [and] New Customers, New Approaches. 1997.
MLA (9th ed.) CitationCoutts, Brian E., and Barbara Hoffert. The Reference Revolution: Wired for the '90s [and] New Customers, New Approaches. 1997.
Warning: These citations may not always be 100% accurate.