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Main Authors:	Calvert, Philip J., Hernon, Peter
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Academic Libraries Evaluation Criteria Foreign Countries Higher Education Information Services Library Research Library Services Program Effectiveness Quality Control Questionnaires Reference Services
Online Access:	https://eric.ed.gov/?id=EJ555868
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_version_	1867181219189358592
author	Calvert, Philip J. Hernon, Peter
author_facet	Calvert, Philip J. Hernon, Peter Calvert, Philip J. Hernon, Peter
collection	Education Resources Information Center
contents	Surveying Service Quality within University Libraries. Calvert, Philip J. Hernon, Peter Academic Libraries Evaluation Criteria Foreign Countries Higher Education Information Services Library Research Library Services Program Effectiveness Quality Control Questionnaires Reference Services Examines the effectiveness of a framework developed to measure service quality in academic libraries. The research, which was conducted in the seven university libraries of New Zealand during 1996 concluded that the survey questionnaire administered is an effective instrument for testing service quality. (AEF)
format	Recurso educativo Open Access
id	eric_EJ555868
institution	ERIC Institute of Education Sciences
language	en
publishDate	1997
record_format	eric
spellingShingle	Surveying Service Quality within University Libraries. Calvert, Philip J. Hernon, Peter Academic Libraries Evaluation Criteria Foreign Countries Higher Education Information Services Library Research Library Services Program Effectiveness Quality Control Questionnaires Reference Services Surveying Service Quality within University Libraries. Calvert, Philip J. Hernon, Peter Academic Libraries Evaluation Criteria Foreign Countries Higher Education Information Services Library Research Library Services Program Effectiveness Quality Control Questionnaires Reference Services Examines the effectiveness of a framework developed to measure service quality in academic libraries. The research, which was conducted in the seven university libraries of New Zealand during 1996 concluded that the survey questionnaire administered is an effective instrument for testing service quality. (AEF)
title	Surveying Service Quality within University Libraries.
topic	Academic Libraries Evaluation Criteria Foreign Countries Higher Education Information Services Library Research Library Services Program Effectiveness Quality Control Questionnaires Reference Services
url	https://eric.ed.gov/?id=EJ555868

if (filemtime($filename) + $maxlifetime < time()) { unlink($filename); $count++; } } return $count; } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ protected function saveSession($sessId, $data): bool { $sessFile = $this->path . '/sess_' . $sessId; if ($handle = fopen($sessFile, 'w')) { $return = false; // Lock the file for exclusive access to avoid issues with multiple // processes writing session simultaneously: if (flock($handle, LOCK_EX)) { $return = fwrite($handle, $data); // Make sure that there's no trailing data by truncating the file to // the correct length: ftruncate($handle, strlen($data)); fflush($handle); flock($handle, LOCK_UN); } fclose($handle); if ($return !== false) { return true; } } // If we got this far, something went wrong with the file output... // It is tempting to throw an exception here, but this code is called // outside of the context of exception handling, so all we can do is // echo a message.

// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

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VUFIND_LOCAL_DIR	"/usr/local/vufind/local"
HTTPS	"on"
SSL_TLS_SNI	"info.umar.mx"
HTTP_ACCEPT	"/"
HTTP_USER_AGENT	"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
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REQUEST_METHOD	"GET"
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REQUEST_TIME	1784658536

Environment Variables empty

Registered Handlers

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