APA (7th ed.) Citation

Sowards, S. W. (1997). "Save the Time of the Surfer": Evaluating Web Sites for Users.

Chicago Style (17th ed.) Citation

Sowards, Steven W. "Save the Time of the Surfer": Evaluating Web Sites for Users. 1997.

MLA (9th ed.) Citation

Sowards, Steven W. "Save the Time of the Surfer": Evaluating Web Sites for Users. 1997.

Warning: These citations may not always be 100% accurate.