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| Auteurs principaux: | , , |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1998
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ567598 |
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| _version_ | 1867181216963231744 |
|---|---|
| author | Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam |
| author_facet | Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam |
| collection | Education Resources Information Center |
| contents | Reference Etiquette: A Guide to Excruciatingly Correct Behavior. Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam Employment Practices Guidelines Interaction Librarians Library Personnel Library Services Media Specialists Reference Services User Satisfaction (Information) Work Environment Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting colleagues. (AEF) |
| format | Recurso educativo Open Access |
| id | eric_EJ567598 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1998 |
| record_format | eric |
| spellingShingle | Reference Etiquette: A Guide to Excruciatingly Correct Behavior. Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam Employment Practices Guidelines Interaction Librarians Library Personnel Library Services Media Specialists Reference Services User Satisfaction (Information) Work Environment Reference Etiquette: A Guide to Excruciatingly Correct Behavior. Eckwright, Gail Z. Pollastro, Mike Hoskisson, Tam Employment Practices Guidelines Interaction Librarians Library Personnel Library Services Media Specialists Reference Services User Satisfaction (Information) Work Environment Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting colleagues. (AEF) |
| title | Reference Etiquette: A Guide to Excruciatingly Correct Behavior. |
| topic | Employment Practices Guidelines Interaction Librarians Library Personnel Library Services Media Specialists Reference Services User Satisfaction (Information) Work Environment |
| url | https://eric.ed.gov/?id=EJ567598 |