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Bibliographic Details
Main Author: Sarkodie-Mensah, Kwasi
Format: Recurso educativo Open Access
Language:en
Published: 1997
Subjects:
Online Access:https://eric.ed.gov/?id=EJ567710
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Table of Contents:
  • The Human Side of Reference in an Era of Technology. Sarkodie-Mensah, Kwasi Critical Thinking Cultural Differences Information Technology Innovation Librarians Libraries Library Services Printed Materials Reference Services User Needs (Information) Vocabulary Argues that as libraries adopt more technology, reference librarians must recognize diverse users and their needs, gauge user knowledge and connectivity, use technological terminology clearly, emphasize critical thinking, stress the existence of print sources, pursue innovative ways of doing reference, and learn new concepts. (PEN)