Cita APA (7a ed.)

Makinen, R. H. (1997). Scheduling Technical Services Staff at the Reference Desk.

Cita Chicago Style (17a ed.)

Makinen, Ruth H. Scheduling Technical Services Staff at the Reference Desk. 1997.

Cita MLA (9a ed.)

Makinen, Ruth H. Scheduling Technical Services Staff at the Reference Desk. 1997.