:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Authors:	Whitten, Penelope A., Nozero, Victoria A.
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Academic Libraries Empathy Higher Education Interviews Librarians Library Research Library Services Reference Services Surveys Teaching Skills Work Experience
Online Access:	https://eric.ed.gov/?id=EJ567713
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Background Characteristics and Education Needs of a Group of Instruction Librarians in Pennsylvania.
by: Smith, Barbara J.
Published: (1982)

Across the Desk: 100 Years of Reference Encounters
by: Rothstein, Samuel
Published: (1977)

Counseling Skills Applied to Reference Services
by: Peck, Theodore P.
Published: (1975)

Libraries across Land and Sea: Academic Library Services on International Branch Campuses
by: Green, Harriett
Published: (2013)

Diagnostic Instrument for Assessing the Skills and Attitudes of Reference Librarians.
by: White, Marilyn Domas
Published: (1981)

Improving the Virtual Reference Experience: How Closely Do Academic Libraries Adhere to RUSA Guidelines?
by: Platt, Jessica, et al.
Published: (2010)

First-Hand Reflections on the Realities of Reference Service.
by: Stevens, Norman D.
Published: (1995)

Teaching the Reference Interview
by: Jennerich, Edward J., et al.
Published: (1976)

Faculty-Librarian Collaboration for Library Services in the Online Classroom: Student Evaluation Results and Recommended Practices for Implementation
by: Figa, Elizabeth, et al.
Published: (2009)

Becoming the Ideal Reference Librarian for Genealogy Patrons.
by: Parker, J. Carlyle
Published: (1983)

"Where Do They Come From, and How Are They Trained?" Professional Education and Training of Access Services Librarians in Academic Libraries
by: Krasulski, Michael J.
Published: (2014)

Congressional Librarians
by: Wright, Christopher
Published: (1976)

Veterans Speak Out
by: Freedman, Jenna
Published: (2009)

Cataloguing Men: Charting the Male Librarian's Experience through the Perceptions and Positions of Men in Libraries
by: Hickey, Andrew
Published: (2006)

Job Satisfaction among Support Staff in Twelve Ohio Academic Libraries.
by: Parmer, Coleen, et al.
Published: (1993)

The Reference Interview
by: King, Geraldine B.
Published: (1972)

SLA Annual Salary Survey and Workplace Study, 2007
by: Latham, John, Comp.
Published: (2007)

SLA Annual Salary Survey and Workplace Study, 2008
by: Latham, John, Comp.
Published: (2008)

The Empathetic Librarian: Rural Librarians as a Source of Support for Rural Cyberbullied Young Adults
by: Phillips, Abigail Leigh
Published: (2016)

Reference Librarianship and the Small Library: A Selected Survey. Occasional Bibliography #2.
by: Corum, Edythe
Published: (1978)

Nonverbal Communication and the Library Reference Interview
by: Boucher, Virginia
Published: (1976)

Constancy and Change in the Worklife of Research University Librarians. ACRL Publications in Librarianship No. 51.
by: Watson-Boone, Rebecca
Published: (1998)

Reference Desk Staffing Patterns: Report of a Survey.
by: Bunge, Charles A.
Published: (1986)

Academic Reference Librarians: An Endangered Species?
by: Aluri, Rao, et al.
Published: (1978)

Immediacy: A Study of Communication Effect on the Reference Process
by: Gothberg, Helen
Published: (1976)

Salary Survey of Pennsylvania Academic Libraries, 1992 and 1993.
by: Dow, Ronald F., et al.
Published: (1993)

A Survey of New Zealand Academic Reference Librarians: Current and Future Skills and Competencies
by: Chawner, Brenda, et al.
Published: (2013)

Digital Reference: Reference Librarians' Experiences and Attitudes.
by: Janes, Joseph
Published: (2002)

Showing Students We Care: Using Empathetic Marketing to Ease Library Anxiety and Reach Distance Students
by: Girton, Carrie
Published: (2018)

Academic Reference Librarians: Under the Microscope.
by: Kong, Leslie M.
Published: (1996)

Reference Success: Does the 55 Percent Rule Tell the Whole Story?
by: Durrance, Joan C.
Published: (1989)

Cooperative Reference and the Small Academic Library
by: Job, Susan
Published: (1978)

The Characteristics, Use, and Training of Reference Nonprofessionals in Selected Southeastern Urban Public Libraries.
by: Smith, Daniel R.
Published: (1988)

The Droves of Academe
by: Frangie, James
Published: (1974)

Restructuring a Liaison Program in an Academic Library.
by: Mozenter, Frada, et al.
Published: (2000)

Global Communication/Educational Resources and Skills Developments in Developing Countries: Case Study of University Librarians in Nigeria
by: Akanji, T. A., et al.
Published: (2006)

The Academic Librarian of the 21st Century: Public Service and Library Education in the Year 2000.
by: Otto, Theophil M.
Published: (1982)

Patron Survey of User Satisfaction with Library Services: Relationship between Librarian Behaviors during the Reference Interview and User Satisfaction.
by: Nichols, Mary Ellen
Published: (1993)

The Online Search: Some Perils and Pitfalls.
by: Champlin, Peggy
Published: (1985)

The Myths and Realities of SFX in Academic Libraries
by: Wakimoto, Jina Choi, et al.
Published: (2006)