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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1998
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ573944 |
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Table of Contents:
- The Road to Service Standards in a Government Documents Collection: The Methodology of Surveying. Wilhite, Jeffrey M. Depository Libraries Government Publications Information Policy Information Services Library Services Library Surveys Standards User Satisfaction (Information) MetroDocs, an organization of the metropolitan Oklahoma City depository libraries, formed a committee to establish service standards for the Oklahoma depository libraries. The libraries conducted a survey, the results of which revealed that customers were generally happy with the libraries' services, but that there was still room for improvement. (Author/AEF)